Privacy policy

Last Updated: 31/07/2024

1. Introduction

At Elexcellent, we recognise the importance of protecting your privacy. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.elexcellent.com.au/. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information 

We may collect personal information that you provide to us directly, such as:

Contact Details: Name, email address, phone number, and address.

Service Requests: Information related to your requests for services, including project details and preferences.

2.2 Non-Personal Information 

We may collect non-personal information about your visit to our site, such as:

Usage Data: IP address, browser type, operating system, pages visited, and the date and time of your visit.

Cookies: We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Services: To process your service requests, communicate with you, and improve our website and services.

To Personalize Your Experience: To tailor our content and offers to your preferences and interests.

To Send Promotional Material: To send newsletters, marketing emails, or other promotional content (you can opt out at any time).

To Respond to Inquiries: To address your questions, concerns, or requests for information.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: To third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., web hosting, email marketing).

For Legal Reasons: If required by law, or to comply with legal processes, enforce our policies, or protect our rights and safety or those of others.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information. You can request access to or correction of your information by contacting us.

Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication.

Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the revised date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: kody@elexcellent.com.au

Elexcellent